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Reviews for Sonoma Southside

Posted On: 2/16/2019

Nicer staff

I have lived here for a while and met the new staff, Evonne, Brianna, and Ronnie and they seem really nice. I think Evonne said they are going between 2 properties and I know that has to be tough on them and the maintenance guy too... Brianna has a nice handle on the office when they're not there. I got some crybaby rude neighbors who can't understand that they can't be in 2 places at the same time but when they are here they get things done! I appreciate them very much!
By: Jackie     Verified Resident
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Posted On: 2/16/2019

Love it here

My family and I just moved in Sonoma and we love it here! The whole staff, Brianna, Yvonne, and Ronnie were so nice and helpful! They made my move in go good and the home is perfect! I bet if they were responsible for the outside of the place, it would look amazing! I feel bad that they have to work with another company who clearly doesn't care about curb appeal... Keep up the good work guys!
By: S. Mitchell     Verified Resident
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Posted On: 2/16/2019

Hidden gem

I pass by this place just about everyday and from looking at it on the outside, it's not much. I took a tour and saw how big the apartment is and I was shocked! I hear there's an hoa whose responsible for the outside and they really need to get on their job because the people who are trying to lease these nice apartments will have a hard time!
By: Thomas G.     Verified Resident
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Posted On: 2/10/2019

Nice Apartments

The apartments are very nice and big with lots of space.
By: Anonymous     Verified Resident
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Posted On: 2/8/2019

Office

Liking the new peoples in the office very professional and helpful. Much better than the others that have worked there before
By: Kimmie     Verified Resident
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Posted On: 1/27/2019

Looking forward to moving in

Can’t wait till i move in the office manager Yvonne was very helpful and knowledgeable of the property and surroundings thanks for all the help
By: Anonymous     Verified Resident
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Posted On: 1/27/2019

Great location

The homes are nice and spacious location is great outside needs a little tlc but the price is right
By: Anonymous     Verified Resident
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Posted On: 1/26/2019

Better office staff

New people in the office, what a refresh to not have a rude person to deal with! I’ve been without a working bathroom toilet for months and it finally got fixed.
By: Alyssa.L     Verified Resident
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Posted On: 1/25/2019

Work Order

I’ve been dealing with my washer not working for months. The new maintenance person got it working!!!! I waited a week before putting this review just to make sure it was fixed!
By: Tammy     Verified Resident
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Posted On: 1/20/2019

Loved the service, but the community needs some work

The office staff are great. I have dealt with many different faces and the last manager that came before this one was just... anyway, I love how quick my matters are taken care of. I just wish the HOA would do something about the outside of this place....
By: Reggie     Verified Resident
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Posted On: 1/20/2019

Great staff

Look, I don't know who the other chick was that was there earlier this month who looked like they were in the wrong industry, but this new manager and maintenance staff are awesome! When I bring up concerns to the manager, I get a straight answer instead of a bunch of lies. She's tiny little piece of thing, but she's very professional and dresses for the job! Maintenance is very quick to address my issues inside my home and I don't have them breaking down the next day!
By: M. Lewis     Verified Resident
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Posted On: 1/20/2019

Not a Resident

The apartment are big with lots of space! However the community in it self needs lots of work. Still thinking about renting due to unit size.
By: McKenzie     Verified Resident
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Hi McKenzie, Thank you for your review! We are looking forward to making exciting new changes in the near future and hope that you will be able to enjoy them as well! Feel free to reach out to us if you need anything!

Posted On: 1/17/2019

New Move in

Placed an work order on yesterday afternoon regarding my patio door maintenance came and took care of it and now my door is working fine!
By: Anonymous     Verified Resident
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Hello, Thank you for taking the time to report your service request through the convenient resident portal online as that alerts our maintenance to address a concern. We are happy to hear that they satisfied your need and look forward to serving you in the future. Take care!

Posted On: 1/12/2019

Place looks cleaner

Place seems to be looking clean. The trash have not over loaded the in a while. Still needs lots of improvements
By: Zack     Verified Resident
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Hello Zack, Thank you for your review. We are working to get this place in shape and will definitely keep you and the community posted. Please feel free to reach out to us if you need anything. Take care! YK

Posted On: 1/11/2019

New Resident

Just moved in and the apartment is very nice!
By: Macy K     Verified Resident
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Hello Zack, Thank you for your review. We are working to get this place in shape and will definitely keep you and the community posted. Please feel free to reach out to us if you need anything. Take care! YK

Posted On: 12/1/2018

Vivian

Vivian is Wonderful the way she speaks to people so professional. She is very helpful, honest and great. She is a valuable asset to this company she deserves a raise I rent from a private owner but if I have issues she makes sure that my issues get addressed if Laura is not in and Laura is amazing you could not have a better staff I love you both please stay the same??
By: Luberta     Verified Resident
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Hello Zack, Thank you for your review. We are working to get this place in shape and will definitely keep you and the community posted. Please feel free to reach out to us if you need anything. Take care! YK

Posted On: 11/15/2018

No resoluciones de problemas

La casina exploto cambiaron la resistencia y aun no sirve no sirve quedo con la luz roja encendida permanentemente cuando la casina exploto me rompió un sarten y el aceite que tenia el sarten se regó en toda la pared. vinieron a pintar y pintaron sobre el aceite. cuando me rentaron el apartamento tenia un hueco grande una de las paredes. me dijeron que lo iban a cerrar y llevo 3 meses aquí y aun esta el hueco ahi. las ventanas de los cuartos son inseguras tienen un trozo de palo de madera atravesado para poder mantener cerradas las ventanas las paredes tienen manchas de pintura no es el mismo color. fui a la oficina a mostrar la resistencia rota y el sarten con el hueco me dieron otra resistencia y no sirvió vino el de mantenimiento y no sirve la casina aparte de eso el agua caliente en los baños no sirve aveces sale caliente aveces. las personas que están en el apartamento de arriba se la pasan toda la noche caminando y eso pues no es mi problema el problema es que cada paso que dan se escucha en mi cuarto no dejan dormir ellos no duermen y no me dejan dormir por que se escucha los pasos que dan tienen niños y se la pasan corriendo y con todo esto me están cobrando $80 11/1/2018 UTILITY REIMB (11/2018) que no se que es
By: Dainely Gomez     Verified Resident
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Hello Zack, Thank you for your review. We are working to get this place in shape and will definitely keep you and the community posted. Please feel free to reach out to us if you need anything. Take care! YK

Posted On: 11/2/2018

Staff

Office manager is very helpful. I’m very happy at this time!
By: Joe     Verified Resident
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Hello Zack, Thank you for your review. We are working to get this place in shape and will definitely keep you and the community posted. Please feel free to reach out to us if you need anything. Take care! YK

Posted On: 10/31/2018

Area

Nice location to live
By: Jason     Verified Resident
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Hello Zack, Thank you for your review. We are working to get this place in shape and will definitely keep you and the community posted. Please feel free to reach out to us if you need anything. Take care! YK

Posted On: 10/26/2018

Looking nice

The property is looking nice, but there is still lot of garbage around the big trash container, that thing is always broken and my building needs to be sprayed wash cleaned. Ms. Vivien is so nice and helpful and always sweeping the front office, thank godness for her or this place would be worse... I am happy it is starting to look a little better here.
By: Anonymous     Verified Resident
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Hello Zack, Thank you for your review. We are working to get this place in shape and will definitely keep you and the community posted. Please feel free to reach out to us if you need anything. Take care! YK

Posted On: 10/24/2018

Office staff

I kike Vivian, she very helpful and always have time for the residents.
By: Jessica     Verified Resident
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Hello Zack, Thank you for your review. We are working to get this place in shape and will definitely keep you and the community posted. Please feel free to reach out to us if you need anything. Take care! YK

Posted On: 10/18/2018

Staff

Great staff in the office, very helpful.
By: AJ     Verified Resident
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Thank you AJ, always feel free to call on us for assistance! Vivian

Posted On: 10/16/2018

Property

Front of the property is looking better
By: Anonymous     Verified Resident
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Thank you AJ, always feel free to call on us for assistance! Vivian

Posted On: 10/13/2018

Property

Font areas looks good, I hop that you all will be doing the other areas as well.
By: Anonymous     Verified Resident
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Thank you AJ, always feel free to call on us for assistance! Vivian

Posted On: 10/11/2018

Manager

The manager is very helpful. Thanks for talking the time to explain to my understanding.
By: Jennifer     Verified Resident
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Hello Jennifer, Thank you, if you need further assistance please don't hesitate to call me. 904-646-1000 Vivian

Posted On: 10/9/2018

Location

Great location
By: Anonymous     Verified Resident
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Hello Jennifer, Thank you, if you need further assistance please don't hesitate to call me. 904-646-1000 Vivian

Posted On: 10/9/2018

Resident

Very helpful office staff in leasing office
By: Anonymous     Verified Resident
Read Property Manager's Response

Hello Jennifer, Thank you, if you need further assistance please don't hesitate to call me. 904-646-1000 Vivian

Posted On: 10/8/2018

Looking better

This place has came along way, after two years or longer the roofs are finally replaced. The property is looking better! Still not quite there yet.
By: Amanda     Verified Resident
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Hello Jennifer, Thank you, if you need further assistance please don't hesitate to call me. 904-646-1000 Vivian

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4 out of 5 stars
Maintenance
4 out of 5 stars
Staff
5 out of 5 stars
Value
4 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars